IT&M Privacy Policy

This privacy policy sets out how International Theatre & Music Ltd uses and protects any information that you give International Theatre & Music Ltd when you use this website.

Privacy

International Theatre & Music Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

International Theatre & Music Ltd may change this policy periodically by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

What information do we collect

We may retain the following information when provided by you:

  • First Name
  • Last Name
  • Email Address
  • Telephone Numbers
  • Any details, choices or preferencess you make when registering for any IT&M services

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping

We may use the information to improve our products and services.

We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail depending on the preferences you have given us. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on our website, look for the box that you can click to indicate that you do, or do not, consent to future email contact for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@itmshows.com
  • We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation Act 2018. If you would like a copy of the information held on you please write to International Theatre & Music Ltd, ITM House, 78 Sherbrooke Way, Worcester Park, Surrey KT4 8BP, UK. Telephone 0203 488 6292. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Our use of cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small snippet of text that a website asks your browser to store. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

  • Session cookies - these are temporary cookies that expire (and are automatically erased) whenever you close your browser. An example of how we use session cookies is to grant access to content and enable commenting (things you have to log in to do)
  • Persistent cookies - these usually have an expiration date in the future and thus stay in your browser until they expire, or until you manually delete them. We also use persistent cookies to better understand usage patterns so we can improve the site for our customers. This information is anonymised - when we look at the data, for example, we look at patterns, but we do not see individuals' personally identified information

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

A visit to a page on ITM's website may generate the following types of cookie:

Title: Strictly Necessary
Cookie: jsessionid
Purpose: Preserves users states across page requests
Lifetime: Session

Title: Universal Analytics (Google)
Cookie: _ga
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the web site
Lifetime: 2 years

Cookie: _gat UA
Purpose: Used by Google Analytics to throttle request rate
Lifetime: Session

Cookie: collect
Purpose: Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels
Lifetime: Session

Title: YouTube.com
Cookie: pref
Purpose: Registers a unique ID that is used by Google to keep statistics of the visitor uses YouTube videos across different websites
Lifetime: 8 months

Cookie: visitor_info_live
Purpose: Tries to estimate the users’ bandwidth on pages with integrated YouTube videos
Lifetime: 179 days

Cookie: ysc
Purpose: Registers a unique ID to keep statistics of what videos from YouTube the user has seen
Lifetime: Session

Title: Wufoo
Cookie: ep201
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: Session

Cookie: ep202
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: 1 year

Cookie: ssid
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: 1 year

Cookie: sslb
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: Session

Cookie: sspv
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: 1 year

Cookie: ssrt
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: 1 year

Cookie: sssc
Purpose: Saves user states across page requests when completing web-based forms
Lifetime: Session

Title: Facebook Conversion Tracking Pixel
This Site uses Facebook Conversion and Tracking Pixels to gather data for statistical and market research purposes. The collected data is used to allow Facebook and its partners display advertisements according to Facebook’s Data Use Policy and Business Advertising Policy.
The collected data shall remain anonymous and is solely used to process within the Facebook advertisement services. You can view Facebook’s Data Use Policy here: https://www.facebook.com/about/privacy/ and manage your Facebook settings and ad preferences here: https://www.facebook.com/ads/preferences/?entry_product=education_page.

How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org

You can change your browser to block cookies if you prefer. Instructions for doing this are available online. Here are details for some popular browsers:

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Company information

International Theatre & Music Ltd, ITM House, 78 Sherbrooke Way, Worcester Park, Surrey KT4 8BP, UK. Telephone 0203 488 629 Email: info@itmshows.com. Company Reg. No. 2645519